||[Jan. 30th, 2004|12:40 pm]
ok. so while John and I were looking into a few things on the new incentive plan, we came across an issue where revenue was not calculated correctly. Seems this has been an on-going issue. We brought it to my boss's attention and he looks at me and asks why I didnt catch it. I report revenue on a daily basis for the entire center. I do not look at each individual hotel and what was booked for their property for the day. I do not look at each individual rate code to make sure it is calculated correctly. that is why we pay thousands of dollars each year to IT. but as usual, the fault lies with John and me.
So I thought back to my breakthrough leadership class. and looked at why I am getting pissed about this. I didnt read into anything. He stated 'why didnt you catch it'.
So from class, part of my strategic success formula is that I avoid being stupid or having people think that I am stupid. Well, because this threatens that, I am now in my racquet. Which is avoidance. I am now locked in my office sitting here steaming about this.