Last week I was promoted to manager for my department. It was somewhat of a surprise, but since I've been doing the job for the past 2 years I wasn't completely caught off guard. Surprisingly, so far I've only made one associate (not on my team) cry. I called her into my office to talk to her about some rumors that I heard. After she cleared up the rumor, I asked her how things were going. Offered the help of my team to assist her with some things and offered to talk to her supervisor for her so she can get some needed additional training. She thanked me and walked out. Later I found out she was crying at her desk. When she asked was asked why, she said, "someone in this company actually cares about us." It definitely lifted my spirits for a Monday afternoon. Here's to making more associates cry.